The master data management market has reached maturity, with large-scale interest in MDM and data governance applications, and a huge market for third party vendors to lead MDM projects, according to recent discussions at the MDM & Data Governance Summit held last week in New York.
Organizations are looking to gain more value from their data assets, but MDM projects are generally huge efforts involving all business systems and processes, and large costs associated with that. Most organizations lack experienced talent to lead such efforts, and are forced to look outside.
As evidence, the hottest topics at this year’s MDM Summit were best practices for MDM implementation, the role of data governance in MDM projects, and how to select a systems integrator to lead MDM efforts.
Indeed, according to MDM Institute Chief Research Officer Aaron Zornes, “the recent buzz around MDM is rivaled only by the intensity with which systems integrators have ‘found MDM religion’.”
To illustrate the scope of MDM efforts, Zornes says the typical MDM project at a Global 5000 organization is around $1.2 million for software products, and three to four times that amount for vendors and systems integrators. Not surprisingly, the vendor community is aggressively trying to tap that market.
“MDM is one of the few remaining growth areas for both software vendors and systems integrators,” Zornes notes.
There are several areas where systems integrators can provide value to an MDM project, Zornes says. These include:
- Identify and prioritize business functional requirements.
- Recommend build versus buy solutions.
- Provide a solution selection methodology that balances business and technical requirements.
- Develop detailed request for proposals (RFP).
- Evaluate and selection the right MDM solution vendors.
In terms of the actual implementation, systems integrators can provide value with the following, Zornes says:
- Pilot the MDM solution and application integration.
- Develop IT and business user communications in addition to training materials.
- Define and establish user job roles, such as MDM project leads, and corporate or line-of-business data stewards.
- Define metrics for return-on-investment or other measurements.
- Structure change management and system tuning strategies.
Taking all of the above into consideration, Zornes offers the following five evaluation criteria for selecting an MDM systems integrator:
- Data governance methodology and accelerators.
- Industry-specific data model and experience and ETL mappings.
- MDM product experience.
- MDM project experience, including by industry or geography.
- Next-generation MDM readiness and architecture design.
Finally, Zornes offered the MDM Institute’s picks for the top MDM consultants, both globally and by region. The lists are not ranked as “top 20” offerings, but presenting alphabetically as “20 top” selections. They are:
20 leading global MDM/DG consultancies
IBM GBS/BAO/Digital & Lab Services
Informatica Pro Services
Oracle Pro Services
Tata Consultancy Services
Tech Mahindra (Satyam)
20 leading European MDM/DG consultancies
BAE Systems Implied Intelligence
Business & Decision
Global Data Excellence
Platon (Deloitte DK)
SAP Professional Services
26 leading North American MDM/DG consultancies
First San Francisco Partners
Northgate Information Services
Prolifics (Stream Integration)
8 leading Asia-Pacific MDM/DG consultancies
Abeam (Deloitte JP)
CSC (Computer Sciences Corp.)
People’s Liberation Army